Terms of Service

Effective: March 8, 2026

By using Imago, you agree to these terms. Please read them carefully.

What Imago Is

Imago is a self-reflection and journaling app inspired by Internal Family Systems (IFS) therapy. It provides AI-facilitated guided sessions, daily check-ins, and journaling tools to support your personal growth.

What Imago Is Not

Imago is not a substitute for professional therapy, counseling, or medical treatment. The AI facilitator is not a licensed therapist. If you are experiencing a mental health crisis, please contact the 988 Suicide and Crisis Lifeline by calling or texting 988, or contact emergency services.

Your Account

• You may use Imago without an account. Creating an account (via Sign in with Apple) enables cross-device sync and data backup.
• You are responsible for maintaining the security of your account.
• You can delete your account and all data at any time from the Profile tab.

Your Content

• You own everything you write in Imago: journal entries, session transcripts, notes, and parts.
• We do not claim ownership of your content.
• You grant us a limited license to store and process your content solely to provide the service to you.
• You can export or delete your content at any time.

Consent to AI Data Processing

By continuing to use Imago, you consent to the processing of your data by a third-party AI service in order to provide personalized guided sessions. Specifically, the following data is sent to our AI provider (Anthropic, via OpenRouter) for real-time processing:

• Session messages and check-in responses
• Part names, descriptions, and protective roles
• Session summaries and therapeutic narrative
• Recent session summaries and check-in mood data
• Onboarding responses (intent, pain points, experience level)
• Your name and timezone

This data is encrypted in transit and at rest, processed in real-time to generate responses, and is not used for AI model training. Your data is never sold. Neither OpenRouter nor Anthropic retains your data for training purposes. For full details on how your data is handled, see our Privacy Policy.

Subscriptions

• Imago offers a free tier with daily usage limits and a premium subscription with expanded access.
• Subscriptions are billed through Apple's App Store. Pricing and renewal terms are displayed before purchase.
• You can manage or cancel your subscription through your Apple ID settings.
• Refunds are handled by Apple per their refund policy.

Acceptable Use

You agree not to:

• Use the app to harm yourself or others.
• Attempt to reverse-engineer, exploit, or abuse the AI facilitator.
• Use automated systems to access the service in ways that exceed normal usage.
• Violate any applicable laws while using the service.

Availability

We aim to keep Imago available and reliable, but we do not guarantee uninterrupted service. We may update, modify, or discontinue features with reasonable notice.

Limitation of Liability

Imago is provided "as is" without warranties of any kind. To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the app.

Changes

We may update these terms from time to time. Continued use of the app after changes constitutes acceptance. Material changes will be communicated through the app.